Make sure you’re demonstrating how technology is redefining the passenger experience

12 Nov 2018

Make sure you’re demonstrating how technology is redefining the passenger experience

Passenger Technology Solutions returns to Passenger Experience Week from 2-4 April 2019

Technology is changing the way airlines, terminals and rail operators interact with customers and the industry is embracing this digitalisation – 97% of airlines admit to having a digital strategy in place[1] or are currently implementing one. This revolution is helping to deliver seamless travel and the second edition of Passenger Technology Solutions (PTS) will enable vendors to engage with global industry professionals and explain how their latest innovations will enhance the passenger experience.

Showcase the power of technology

With almost a third (32%[2]) of airlines now running major Artificial Intelligence (AI) programs and 59%[3] investigating opportunities to implement blockchain solutions, PTS - running in Hamburg during Passenger Experience Week from 2-4 April 2019 - is set to be more important than ever before.

The show provides the perfect platform to showcase game-changing new technologies to the world’s leading airlines, terminal operators and rail businesses – including representatives from Airbus, Boeing, British Airways, Qantas, Emirates, Norwegian, Eurostar, Deutsche Bahn, Hamad International Airport and Turkish Airlines.

Presenting the latest solutions

Additionally, technology vendors can now apply to join the hugely popular PTS Seminar Theatre. Attracting representatives from across the passenger experience industry, last year Black Swan Data, Aviget, Reaktor, Quicket and MiniMe Labs were among the businesses that explained how they were helping redefine the passenger journey.

Patrick Prefontaine, Chief Commercial Officer of Black Swan Data, commented: “Airlines are waking up to the full potential of big data and how it can be used to transform the passenger journey. PTS provides a great platform for engaging with operators around how they can make full use of their data to enhance the passenger experience.”

Benefiting from a host of co-located shows

PTS exhibitors can also enjoy the benefits of the show’s co-location with three of the industry’s leading passenger experience events: Aircraft Interiors Expo (AIX), World Travel Catering & Onboard Services Expo (WTCE) and the Passenger Experience Conference (PEC).

Together, AIX, WTCE, PTS and PEC, which make up Passenger Experience Week, provide a platform that enables those responsible for cabin design, in-flight entertainment, connectivity, technology, passenger comfort, travel catering and onboard retail to deliver on the demands of the 21st century passenger.

Speaking about the return of PTS, Archana Sharma, Exhibition Director, said:

“Technologies such as blockchain, biometrics, AR and machine learning are helping to connect airports, as well as airline, rail and cruise operators, with passengers, to offer a seamless and personalised experience at every stage of the travel journey. The products and solutions showcased at PTS have the power to reshape the travel industry and we’re delighted to welcome the show back to help vendors reach new contacts from around the world.”

For more information and to book your stand at PTS 2019, visit or join the conversation online:

Follow PTS on Twitter: @PaxTechSolution #PTS2019

Follow PTS on Instagram: @paxtechsolutions

[1] SITA, Air Transport IT Insights, 2018
[2] SITA, Air Transport IT Insights, 2018
[3] SITA, Air Transport IT Insights, 2018


About Passenger Experience Week

Four leading events – the Passenger Experience Conference, Aircraft Interiors Expo, World Travel Catering and Onboard Services Expo and Passenger Technology Solutions – one week, one destination. Delivering content, driving innovation and developing connections to transform your business. Showcasing the latest in cabin interiors, inflight entertainment and connectivity, onboard technology, passenger comfort, catering and travel retail to create the ultimate passenger experience. Taking place 1st - 4th April 2019 in Hamburg, the events attract more than 18,000 visitors, including 2,000 buyers and decision makers from major full service, regional and charter airlines and rail operators and offers the opportunity to meet face-to-face with suppliers and manufacturers covering the full spectrum of the industry.

About Reed Exhibitions

Reed Exhibitions is the world’s leading events organiser, with over 500 events in over 30 countries. In 2016, Reed brought together over seven million event participants from around the world generating billions of dollars in business. Today Reed events are held throughout the Americas, Europe, the Middle East, Asia Pacific and Africa and organised by 38 fully staffed offices. Reed Exhibitions serves 43 industry sectors with trade and consumer events. It is part of the RELX Group plc, a world-leading provider of information and analytics for professional and business customer across industries.

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