Review of 2018

  • PTS 2018 Show Review

    If you couldn't make it to the show or just want to look back on a great event then watch the video highlights. See and hear how the industry came together with the same shared goal of improving passenger experience through the introduction of better tech-enabled products and services.

    • We had a very productive time at Passenger Technology Solutions and were particularly impressed with the communications around the event. I look forward to seeing how the show evolves in the future!

      • Agnès Debains
      • airfree
    • Airlines are waking up to the full potential of big data and how it can be used to transform the passenger journey...PTS provided a great platform for engaging with operators around how they can make full use of their data to enhance the passenger experience.

      • Patrick Prefontaine
      • Black Swan Data
  • Passenger Experience Conference

    Over 350 delegates took the opportunity to immerse themselves in new ideas and discover innovative solutions shaping the future of passenger experience.

    PEC Information


    Industry Networking Party

    Conference delegates, visitors and exhibitors enjoyed cocktails, great food and live entertainment, while making new industry contacts and extending their business network.

    INP Information


    Welcome Drinks Reception

    After a busy first day, this popular event - sponsored by Heineken - attracted visitors and exhibitors alike, each enjoying relaxing with their colleagues and peers whilst simultaneously building their business connections.

    What's On At PTS 2019

  • Educational Content

    The PTS Seminar Theatre stage played host to a diverse lineup of companies, each of whom were united in recognising the importance of travel technology in enabling more seamless and connected passenger experiences.

    2018 Seminar Programme


    Register For PTS 2019

    Register today to attend Passenger Technology Solutions 2019, taking place 2 - 4 April at the Hamburg Messe, to discover how to optimise the interconnectivity of your passengers' journey, from start to finish.

    Register to Attend


    Enquire About Exhibiting

    Exhibiting at Passenger Technology Solutions 2019 will hand you the opportunity to meet, network, negotiate and conduct business with representatives of over 180 unique airline operators from around the globe.

    Exhibitor Enquiry Form

  • Presentations

    The following presentations from the PTS Seminar sessions have been made available as PDFs for your convenience:-

  • Workshop: Holistic Service Design in Aviation

    Tues 10 Apr 2018, 12:00 - 13:00

    Aapo Kojo, Product Designer, Reaktor
    Michael Holler, Product Designer, Reaktor

    View Reaktor's presentation

  • Gen Y/Z traveller - it's a love/hate relationship!

    Tues 10 Apr 2018, 15:30 - 16:15

    Dennis Bauer, Head of Business Development, conichiwa
    Hester Hilbrecht, Managing Director, Mermaid Studios

    View conichiwa's presentation

  • Turkish Airlines: Improving passenger engagement onboard

    Thurs 12 Apr 2018, 13:15 - 14:00

    Ali Sura Ozdemir, Crew Solutions Project Manager, Turkish Airlines

    View Turkish Airlines's presentation

  • Case Study: Seamless travel experiences at Changi Airport T4

    Wed 11 Apr 2018, 11:00 - 11:45

    Tim Manson, Design Director, JPA Design
    William Harbridge, Senior Industrial Designer, JPA Design

    View JPA Design's presentation

  • Interested in Visiting?

    Register today to attend Passenger Technology Solutions 2019, taking place 2 - 4 April at the Hamburg Messe, Germany.

    Register to attend

    Interested in Exhibiting?

    Discover how exhibiting can help your company reach an international audience of airline and rail operators.

    Find out more

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