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  • Workshop: Using emerging technologies to provide truly bespoke passenger experiences

    Tuesday10:45 - 11:302 Apr 2019
    PTS Seminar Theatre

    How can airlines offer more bespoke onboard services at both ends of the plane, particularly in economy class, where passengers can often feel like they are ‘on...

    • Language: English

  • Tech insight: Biometrics

    Tuesday11:45 - 12:302 Apr 2019
    PTS Seminar Theatre

    This session will be an opportunity to learn from the experience of early adopters of biometric identification technologies, such as facial recognition, across ...

    • Language: English

  • Case Study: Digital transformation journey for legacy carrier – challenges and outcomes

    Tuesday12:45 - 13:152 Apr 2019
    PTS Seminar Theatre

    Kashif Rana is driving the digital transformation at Pakistan International Airlines, including implementing a cloud strategy and the successful cutover of the ...

    • Language: English

  • Keynote discussion: Flying in 2025 – A holistic approach to passenger engagement

    Tuesday14:00 - 15:002 Apr 2019
    PTS Seminar Theatre

    This interactive panel discussion will highlight the perspectives of aircraft manufacturers, technology providers, catering and culinary experts, behavioural sc...

    • Language: English (United Kingdom)

  • Case Study: Air France Digital Factory – How collaboration supports innovation

    Tuesday15:15 - 16:002 Apr 2019
    PTS Seminar Theatre

    The Digital Factory was launched by Air France to accelerate innovation projects across all company sectors and to foster digital “acculturation” via a place fo...

    • Language: English

  • Tech insight: Blockchain

    Wednesday10:45 - 11:303 Apr 2019
    PTS Seminar Theatre

    Blockchain is a technology that continues to attract attention across many industries. Think of it as a system of writing transaction records that relies on the...

    • Language: English

  • Transforming the travel ecosystem: Why today’s digital travellers need you to ‘Be There’ beyond the flight

    Wednesday11:45 - 12:303 Apr 2019
    PTS Seminar Theatre

    Most travellers book their flight and then think about hotels, car rentals, activities – they may not consider some requirements until the day of travel. How th...

    • Language: English

  • Keynote discussion: Passenger Experience Beyond Net Promotor Scores, Virtual Realty, Augmented Reality, and a $1 Billion Revenue Opportunity

    Wednesday14:00 - 15:003 Apr 2019
    PTS Seminar Theatre

    Industry-leading digital visionaries in conversation with Dr Joe Leader, Chief Executive Officer, Airline Passenger Experience Association (APEX) and Internatio...

    • Language: English

  • Big data and AI in action

    Wednesday15:15 - 16:003 Apr 2019
    PTS Seminar Theatre

    This session will explore some of the practical applications of big data and artificial intelligence capabilities across the travel journey to improve the exper...

    • Language: English

  • PaxTechHack - Hackathon Solution Presentations

    Thursday13:00 - 15:004 Apr 2019
    PTS Seminar Theatre

    Following 48 hours of non-stop innovating, creating and coding each team participating in this year’s PaxTechHack will be presenting the solutions they have dev...

    • Language: English

  • PaxTechHack - Hackathon Winners Announced

    Thursday15:00 - 16:004 Apr 2019
    PTS Seminar Theatre

    Our judge’s panel of industry experts will be reviewing all of the presentations from our hackahon participants to decide on the most creative, disruptive and i...

    • Language: English


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